Every phase, with its status.

Tenant provisioning · Tenant isolation · Depots · Merchant (hidden stock owner) · Users, roles, authentication · Drivers and vehicles · API keys

Customer account · Addresses and geocoding · Contacts and notification preferences · Delivery schedule — days, windows, cutoffs · Credit terms and holds · Products, services, units · Price lists and customer pricing · Standing orders

Order creation — one write path · Order lifecycle · Draft orders and promotion · Cutoff and delivery-day resolution · Standing order generation · Manual preparation

Delivery lifecycle · Delivery kinds · Direct deliveries with no order · Run planning and the dispatch board · Sequencing and capacity · Run templates · Release and freeze · Delivery events · Failed delivery and reschedule · Customer notifications

Driver PWA · Load confirm · Deliver and collect at the door · Proof of delivery · Shorts, rejects, exceptions

Container types · Movements and derived balances · At the door and in the portal

Invoice on delivery · Frequency and accumulation · Credit and adjustment notes · GST, deposits, tax invoices · Xero · Statements · Driver pay and run cost · AR ledger and credit holds

Inbound artifact store · Extraction and provenance · Order capture from email, PDF, text · Onboarding from spreadsheets · CSV import

Customer portal · Tracking page · Public API · Webhooks

Subscription plans and boXe's own billing · Settings catalogue and feature switches

Operational dashboard and data health

SKU catalogue · Locations · Stock movement ledger · Balances and concurrency · Lot, expiry, traceability · Adjustments and stocktake · Reorder points · Barcodes and scanning

Warehouse PWA · Suppliers and purchase orders · Expected receipts · Goods receipt and putaway

Allocation · Waves and pick tasks · Picking PWA · Packing and labels · Loading · Vehicle stock and reconciliation

RMA · Intake, quarantine, grading · Disposition and credit linkage

Rate cards · Charge accrual ledger · Merchant invoicing · Merchant portal · Delivery documents

Catalogue attributes, categories, images · Trade ordering portal

Ask the data · Exception triage and morning briefing · Customer communications drafting · Selective auto-confirm · Return grading from photos

Routing provider · Route optimisation · Natural-language dispatch constraints · Live location · External carriers · MYOB · Shopify and WooCommerce

Pack mechanism · Food and beverage · Trade supply · Linen and laundry · Water, gas and ice

Run profitability · Customer profitability and recommendations